Revocation policy (NOT Return Policy - For RETURNS please check our Return policy)
You have the right to revoke this agreement within fourteen days without giving a reason. The fourteen-day revocation period begins on the day that you or a third party appointed by you, who is not the carrier, receives the final goods.
In order to assert your right of revocation, you must provide us (Justlivehappylife, Franz-Joseph-Str. 11, 80801 Germany, email@example.com) with a clear declaration (e.g. a posted letter or e-mail) informing us of your decision to revoke this agreement. You can use the enclosed example revocation form for this purpose, though you are not required to do so.
In order to meet the revocation deadline, it is enough to send us a notification of your decision to assert your right of revocation before the revocation period expires.
Consequences of revocation
If you revoke this agreement, we are required to repay to you, without delay and no later than 14 days after receiving notification of your decision to revoke this agreement, all payments we have received from you, including delivery costs. For the purposes of this repayment, we will use the same payment method that you used for the original transaction, unless already explicitly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back from you or until you have provided us with evidence that you have returned the goods to us, depending on which one of those occurs first.
Request your Revocation Return Number by emailing firstname.lastname@example.org . You will need to pay for the shipping and must send the goods without delay, but within no more than 14 days of informing us of your decision to revoke the agreement, to
In order to meet the deadline, you need to send the goods before the fourteen-day period expires.
You will only be required to pay for any loss of value of the goods if this loss of value is attributable to any handling of the goods not necessary for the purposes of checking their condition, properties and functioning.
If you make use of your right to revocation, then the customer will bear the direct costs of return.
If you wish to revoke the agreement, please complete this form and return it to us
Franz-Joseph-Str. 11, 80801 München
US and CANADA please use email:
I/we (*) hereby revoke the agreement that I/we (*) concluded for the purchase of the following goods (*)/provision of the following service(s) (*)
- Ordered on (*)/received on (*) ______________________________
- Name of consumer(s): ______________________________
- Address of consumer(s):
- Signature of consumer(s) (for paper notifications only):
(*) Please delete as appropriate